Service

The after-sale support supplied by the manufacturer is one of
the most critical factors in the selection of a power system. This
is why our company has made a choice to provide qualified and
certified continuous assistance on its products, maximising their
performance and minimising costs throughout the UPS life-cycle,
while maintaining and adding value to the customer’s power protection
solutions.
This service gives Customers an opportunity to get qualified
technician visits, assistance during commissioning, technical
assistance including systems’ repairs on site, training and supply
of original spare parts. The company guarantees that services are
provided by skilled personnel trained on system maintenance and
repair methods, in order to ensure the reliability and safety of the
products supplied over time. Our technicians are also updated
about applicable safety legislation.

Teleservice monitoring

Teleservice monitoring software is available for fully automatic
remote UPS inspection over the telephone network. It supplies
BORRI’s service centre with UPS measurement value, status
information, event logs and alarm 24 hours a day, 7 days a week,
and gives maintenance staff a possibility to log on to the UPS system
manually for further diagnostics and maintenance.